SoftBank Robotics Group and Bear Robotics introduces Servi to assist foodservice workforce

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SoftBank's robotics arm displays a food service robot Servi, developed by California-based Bear Robotics to Japan as restaurants grapple with labour shortages and seek to ensure social distancing during the coronavirus disease (COVID-19) outbreak, in Tokyo, Japan, September 28, 2020. REUTERS/Akira Tomoshige

Bear Robotics, a robotics and artificial intelligence firm, and SoftBank Robotics Group, a leading manufacturer of robotics and solutions, have partnered together to introduce a new robot called Servi to the foodservice and hospitality market. This strategic collaboration brought together the unrivaled robotics technologies of Bear Robotics and the deep expertise of the SoftBank Robotics Company in designing and selling service robots. Working together has helped both companies to satisfy the growing demand for these autonomous indoor robots in restaurants and other dining venues.

Servi has been created to become a current part of the food service team to support employees and improve the overall customer experience. Servi’s endurance and threat recognition put his defence in a class of his own. This has contributed to a major interest in the hospitality industry in Japan, Korea, and the United States. Servi comes with additional features such as bussing, drinking, and patrol mode. This would allow owners of restaurants and dining halls to improve their operational performance, while also increasing the level of service to customers.

The 1-meter-high column-shaped robot, co-developed with California-based Bear Robotics Inc., can handle up to 35-kilogram loads at one time. It indicates that artificial intelligence needs to be used. The robot will deliver and pick up dishes only by entering the table number and pressing the “go” button on the computer. Loaded with three cameras and a sensor, it will avoid hazards such as chairs and tables.”Hall employees can save more time to connect with customers by integrating our robot,” said Dai Sakata, Chief Business Officer of the firm, at an online press conference. “This robot may also be a response to the labour shortages that may arise in the post-coronavirus period” in the greying world, Sakata added.

About Bear Robotics

Bear Robotics is elevating the consumer experience in the hospitality industry. Their support and support robotics use AI to simplify manual labour, enabling food servers to concentrate on providing outstanding customer support. Funded by the SoftBank Company and headquartered in Redwood City, California, Bear Robotics’ multi-award-winning robots work in hotels, corporate buildings, ghost kitchens, senior care centers, and casinos throughout North America, Asia, and Europe.

SoftBank Robotics Group

SoftBank Robotics Company is moving technologies ahead and becoming a global pioneer in robotics solutions. Rapidly expanding with offices in Tokyo, Paris, London, San Francisco, Boston, Shanghai, Beijing, Shenzhen, Hong Kong, Singapore, Seoul, and Sydney, the SoftBank Robotics Company is actively developing and selling robotics technologies that help make people’s lives simpler, safer, more interactive, and more amazing.

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